Introduction
Welcome to the Fiber Network Works application and web portal. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our comprehensive management system.
Our platform includes a fully integrated CRM, attendance tracking, sales management, field monitoring, and fiber management tools โ all designed for seamless FTTH infrastructure operations.
Information We Collect
Depending on your role โ employee, field technician, or admin โ we may collect the following categories of data:
How We Use Your Information
We use collected information strictly for the following business operations:
- Manage and maintain the Fiber Network Works FTTH infrastructure.
- Track employee attendance and monitor field staff locations for operational efficiency.
- Process sales and manage customer relationships through the CRM module.
- Provide technical support and troubleshoot portal or Android app issues.
- Improve application functionality and overall user experience.
Sharing of Information
We do not sell or rent your personal data to third parties. Information is shared only in the following limited situations:
Data Security
We implement appropriate technical and organizational security measures to protect your personal and operational data against unauthorized access, alteration, disclosure, or destruction.
User Rights
Depending on local regulations, users may have the right to request access to, correction of, or deletion of their personal data stored within our system.
Employees and users should contact the system administrator to submit data-related requests. We are committed to responding promptly and transparently to all such inquiries.
Changes to This Policy
We reserve the right to update this Privacy Policy at any time to reflect changes in our operations, legal requirements, or services.
We will notify users of any significant changes by updating the "Effective Date" at the top of this document. We encourage you to review this policy periodically to stay informed.
Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us: