Fiber Network Works
Legal Document

Privacy Policy

Effective Date: 05 March 2026
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SECTION 01

Introduction

Welcome to the Fiber Network Works application and web portal. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our comprehensive management system.

Our platform includes a fully integrated CRM, attendance tracking, sales management, field monitoring, and fiber management tools โ€” all designed for seamless FTTH infrastructure operations.

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SECTION 02

Information We Collect

Depending on your role โ€” employee, field technician, or admin โ€” we may collect the following categories of data:

๐Ÿ‘ค Personal Identification
Names, email addresses, phone numbers, and employee IDs used for account creation and attendance tracking.
๐Ÿค Customer Data (CRM)
Contact details, service addresses, and billing information entered into the CRM and sales modules.
๐Ÿ“ Location Data
Real-time or background location from field staff devices for monitoring, dispatching, and fiber task management.
๐Ÿ“ฑ Device & Usage Data
Device info, IP addresses, operating system (e.g., Android), and interaction logs to ensure smooth portal operation.
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SECTION 03

How We Use Your Information

We use collected information strictly for the following business operations:

  • Manage and maintain the Fiber Network Works FTTH infrastructure.
  • Track employee attendance and monitor field staff locations for operational efficiency.
  • Process sales and manage customer relationships through the CRM module.
  • Provide technical support and troubleshoot portal or Android app issues.
  • Improve application functionality and overall user experience.
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SECTION 04

Sharing of Information

We do not sell or rent your personal data to third parties. Information is shared only in the following limited situations:

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SECTION 05

Data Security

We implement appropriate technical and organizational security measures to protect your personal and operational data against unauthorized access, alteration, disclosure, or destruction.

๐Ÿ”Encryption at Rest
๐ŸŒTLS in Transit
๐Ÿ›ก๏ธAccess Controls
๐Ÿ”Audit Logging
๐ŸšจIncident Response
๐Ÿ“ฆSecure Backups
โœ…
SECTION 06

User Rights

Depending on local regulations, users may have the right to request access to, correction of, or deletion of their personal data stored within our system.

Employees and users should contact the system administrator to submit data-related requests. We are committed to responding promptly and transparently to all such inquiries.

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SECTION 07

Changes to This Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our operations, legal requirements, or services.

We will notify users of any significant changes by updating the "Effective Date" at the top of this document. We encourage you to review this policy periodically to stay informed.

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SECTION 08

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please reach out to us:

Company
Fiber Network Works
Email
fibernetworkworks@gmail.com
Phone
08956555723
Address
FNW Office, Near Swargate Metro Station, Swargate Pune - 411042